Complaint about rental damage charge: [booking reference]

To [supplier complaints contact],

I rented vehicle [registration] under agreement [number], collected on [date/time] and returned on [date/time] at [location]. I am querying the [pending hold/completed charge] of [amount and currency] dated [transaction date].

The disputed item is [specific damage or fee]. My reason for disputing it is [factual explanation]. The relevant evidence is [collection report, return report, dated original photographs, receipts and correspondence]. I attach [list of files].

Please provide an itemized calculation, the relevant agreement clause, dated inspection photographs and the assessment, repair estimate or invoice supporting the amount. Please explain any administration or loss-of-use fee separately and identify when and by whom the vehicle was inspected.

I request [specific remedy]. Please provide a written response and complaint reference by [reasonable date you choose]. This requested response date is not a statement of a statutory deadline.

Please contact me at [contact details].
[Name]
[Date]

Before sending: replace every bracketed field, select hold or charge, and remove requests that do not apply. Keep original evidence. Check card and insurance deadlines separately; this message does not submit either claim.